Customer Service
Interlock Industries (Alaska) Inc.

At Interlock Industries (Alaska) Inc., customer service means long-term support for the roof you invested in — not a call center script. We are the official and exclusive installer of Interlock® Lifetime Aluminum Roofing Systems in Alaska, and our team is here to help before installation, during your project, and for the life of your roof.


Whether you have a question about your upcoming roof installation, financing, paperwork, maintenance, or warranty support, you’ll reach real Interlock staff who know your region and your roofing system.

How We Can Help

We support homeowners:


Installation Support

  • Scheduling or rescheduling inspections and installs
  • Questions about materials, roof prep, ventilation, or tear-off
  • Updates on your project timeline
  • Coordination for special roof features (skylights, chimneys, solar, steep pitches)


Warranty & Service Requests

  • Help understanding your Interlock® Lifetime Limited Warranty
  • Guidance on what the warranty covers and how claims work
  • Service request intake if you suspect an issue
  • Documentation help for insurance or real estate sales


Product & Performance Questions

  • Performance in Alaska rain, wind, moss/algae zones, and freeze-thaw conditions
  • Choosing the best Interlock profile for your home style and roof pitch
  • Solar-ready questions for Standing Seam roofs
  • Metal roof noise, snow shedding, and ice-dam concerns


Billing & Financing

  • Financing application help
  • Payment and invoice questions
  • Project documents and order confirmations

Fastest Ways to Reach Us

Call Customer Service

  • Toll-Free: 1-866-733-5811
  • Best for urgent questions, scheduling, and real-time help.


Email Customer Service


Use the Support Form

  • Fill out the form below, and our team will respond as soon as possible.

What to Include in Your Message (So We Can Help Faster)

To speed up your support request, please include:

  • Full name
  • Installation address (city + state)
  • Best phone number
  • Type of request: Installation / Warranty / Service / Billing / Other
  • Brief description of your question or issue
  • Optional but helpful: photos, permit notes, or inspection details
Interlock Metal Roofing

Response Times

  • Phone: immediate during business hours
  • Email/Form: typically same business day, often within 24 hours
  • Warranty/service cases: we’ll confirm receipt first, then schedule next steps


We don’t disappear after the install. If you own an Interlock lifetime roof, you have lifetime support.

Emergency Roofing Situations

If you are experiencing active leaking, storm damage, or a safety concern, call us directly at 1-866-733-5811 so we can prioritize your request.


If there is a structural or electrical hazard (fallen tree on roof, downed power line), contact local emergency services first.

Service Area Support

We provide customer service and installation support for Interlock roofs across:

  • Greater Anchorage


If you’re unsure whether your location is covered, reach out — we’ll confirm quickly.

Need Sales or a New Quote?

If you’re looking for a quote, product selection help, or a new inspection, contact our Sales team:


Our Customer Service Promise

Most roofing companies support you only until the final nail is set.

We support you for the life of your roof.


Interlock Industries (Alaska) Inc. is a local installer — so when you contact us, you’ll speak with people who understand your system, your region, and your home.